At my birthday, 6th march, I decided to go have lunch, in this so important date, at The Coffee Club driven mainly because of the voucher (that is in the picture), which was supposed to give me a "FREE WINE OR BEER WITH A LIGHT MEAL PURCHASE!"and also because it is a brand new place near home.
So Gabi and I went there asked for 2 light meal (which were ok) and asked for the free drinks, but they were unable to give me the drink because they did not have the liquor license yet, so I ordered 2 cokes, which I paid!
1- If you do a promotion like that be sure that you can give what was promised! Simple!!!
2- Ok something unexpected happened, so at least you should give something for free, more expensive than the drink, to your consumer. And even though your consumer can be disappointed because you lied to him/her.
It is so strange that it is still happening, where are the marketing people? I am not saying the marketing department, but the girl that took my order should have the power to offer me something, she should be the marketer!
I will never go back to a The Coffee Club!
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